Refund & Return Policy
At Martin Nutrition, customer satisfaction is our priority. We strive to deliver premium-quality products and a smooth shopping experience. If you face any issue with your order, please review our Refund & Return Policy below.
1. Return Policy
Return Eligibility
Returns can be requested within 7 days from the date of delivery.
To qualify for a return:
- The product must be unused and sealed
- Original packaging, labels, and invoice must be available
- Returns are accepted only for damaged, defective, or incorrect items delivered by us
Return Process
To initiate a return request:
- Contact our support team with your order details
- Share clear images of the product and packaging
- Our team will review the request within 2–3 business days
- Once approved, return instructions will be shared with you
2. Refund Policy
Refund Eligibility
Refunds are applicable only after the returned product has been inspected and approved by our team.
Once approved:
- Refunds are processed to the original payment method
- Processing time may take 5–7 business days depending on your bank or payment provider
Delayed Refunds
If your refund is delayed:
- Please check with your bank or payment provider first
- If the issue still continues, contact our support team for assistance
3. Non-Returnable Products
The following items are not eligible for return or refund:
- Opened or used products
- Products damaged after delivery
- Items without original packaging
- Customized or promotional products
4. Important Note
Martin Nutrition reserves the right to reject return or refund requests that do not meet the conditions mentioned in this policy.
5. Contact Us
For any return, refund, or support-related queries, feel free to contact us:
Email: martinnutrition2@gmail.com
Phone: +91- 9899817382
Martin Nutrition – Clean Nutrition. Real Results.